Frequently Asked Questions

Q: Where can I find information about all the different battery types?

A: **Click here for details**


Q: How do I access the on-line battery catalog? I need a replacement battery, but I dont know where to start.

A: Click on the [CATALOG] tag, found on the upper left corner of your screen. Select the type of battery you need by clicking on the category, and then refine your search by selecting a manufacturer and model number.
Or, if you know the manufacturer and model number - even a part of it - just type it in the quick-search field and we'll show you what could match your text. For example, if you have a Sony camcorder and you have a partial part DCRP, you would type in SONY DCRP and the search engine would find all the possible choices we have in our database.



Q: When I try to print pages off this website, I keep getting multiple pages, with the heading on one page, the links on a second, and the rest on the third. How do I get them all to print on one page?

A: This is handled by a printer setting in your browser. For Internet Explorer:

    - Click on [FILE]
      (upper left corner of the browser screen)
    - Click on [PRINT]
    - You will see a screen that lets you select a printer. 
      Along the top, you will see some choices as well.  
    - Click on [OPTIONS]
    - You will see a "Print Frames" box. 
      Locate the option that reads 
      [ ] As Laid Out On Screen. Click on it
    - Then click on the [GENERAL] tab 
      (returns you to the Print panel)
    - And finally, click on the [PRINT] option 
      (at the bottom of that panel.)